Our Commitment

At NZ Luxury Casino, we are committed to promoting responsible gambling practices. We believe that gaming should be an enjoyable form of entertainment, not a source of problems. We work closely with New Zealand's casino operators to ensure that all visitors have access to the resources and support they need to gamble responsibly.

Signs of Problem Gambling

  • Spending more money on gambling than you can afford
  • Gambling for longer periods than intended
  • Lying about gambling activities or losses
  • Borrowing money to gamble
  • Neglecting work, family, or other responsibilities
  • Feeling anxious or depressed about gambling
  • Chasing losses with bigger bets
  • Unable to stop gambling despite wanting to

Responsible Gambling Tips

Set Limits

Decide how much money and time you can afford to spend before you start gambling.

Never Chase Losses

Accept losses as part of the cost of entertainment. Don't try to win back money you've lost.

Take Regular Breaks

Step away from gaming regularly to maintain perspective and avoid impulsive decisions.

Don't Gamble When Upset

Avoid gambling when you're feeling stressed, depressed, or under the influence of alcohol.

Getting Help

If you or someone you know needs help with gambling problems, these resources are available:

Problem Gambling Foundation

Phone: 0800 664 262

Website: www.pgf.nz

Free, confidential support for people affected by gambling harm.

Gambling Helpline

Phone: 0800 654 655

Text: 8006

24/7 confidential helpline for gambling problems.

Lifeline

Phone: 0800 543 354

24/7 support for anyone in crisis or needing someone to talk to.

Self-Exclusion

All New Zealand casinos offer self-exclusion programs that allow individuals to voluntarily ban themselves from gambling venues. These programs can be temporary or permanent and are designed to help people who feel they need a break from gambling.

Contact any casino directly to learn more about their self-exclusion options, or speak with a Problem Gambling Foundation counselor for guidance.

Age Restrictions

You must be 18 years or older to enter any casino in New Zealand. All casinos strictly enforce this age limit and require valid photo identification for entry.